FAQ

How do I schedule an appointment?

The best way to schedule an appointment is to register through the patient portal system and request an appointment.  Existing patients can use the patient portal to schedule, cancel, and view upcoming appointments.  You can call or email us to request an appointment as well.

What should I expect at my first appointment?

You will be welcomed into to the lobby area with a calming and relaxing environment.   Because the lobby is an open space and shared with other professionals/businesses, we ask that you are mindful of your noise level while waiting.  At your first appointment, we will complete an initial intake to learn more about you and your needs/concerns.  You will share some of your goals for treatment and we will discuss our recommendations.  The first appointment takes approximately 60 minutes.

What should I bring to my first appointment?

Your intake paperwork (which can be retrieved through the patient portal), your state identification card or driver’s license, your health insurance card (if applicable), and any fee that may be due at time of visit.  If you prefer, you may bring a family member or support person with you.

Does the legal guardian need to be present for a minor’s first appointment?

Yes, the legal parent/guardian will need to be present for signatures, to give consent, and to provide information.  Following the first appointment, the legal parent/guardian does not need to be present for all appointments but involvement and communication with the child’s counselor is important.